Chang, Shan-Ju L. (2003). The User Studies in Digital Libraries and Museums of Taiwan Cultural Heritages: Issues and Concerns of Information Needs, Information Seeking, and Use Behaviors. Taipei: Wen-Hua.
Introduction
Rice, Ronald E., McCreadie, Maureen & Chang, Shan-Ju L. (2001). Accessing and Browsing Information and Communication. MA: MIT Press. In English.

Introduction
This book reviews related theory, research, practice, and implications from a wide range of disciplines. It also analyzes converging forms of information, including mass media, online information services, the Internet and World Wide Web, libraries, public spaces, advertisements, and organizational communication. Extensive case studies illustrate the theoretical material. more information...